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Staying Extension - System Error

Is there an error with the information posted on the Staying Extension or is the online portal not working properly when you apply for the Extension?  The requirements on the Information page for the Staying Extension indicates that only the following 3 documents are required: 

  • Copy of the passport page where the biometric data is.
  • Stamp of the date of the last entry to the country.
  • Return boarding pass.

The problem occurs when we apply for the Staying Extension using the online portal as there appears to be two more requirements :  A medical certification document and Financial solvency document. The portal will not let you submit your request unless all 5 documents are added.   Does this mean that the information page needs to be modified to indicate that all 5 documents are required or is there an error with the online portal that requires all 5 documents before you can submit the request?  Below is a copy of the current Staying Extension information page:

SERVICE DESCRIPTION

Authorize foreigners interested in prolonging their stay in the Dominican Republic for more than 30, through an extension that can be extended up to 120 days.

TO WHOM THIS SERVICE IS INTENDED

To all foreigners who wish to extend their stay in the Dom. Rep. For more than 30 days established for tourists.

DEPARMENT

User support section.

CONTACT INFO

Dirección: Autopista 30 de Mayo, Esquina Héroes De Luperon, Santo Domingo República Dominicana
Teléfono: 809-508-2555 Ext. 5689/7011

REQUIREMENTS

          • Copy of the passport page where the biometric data is.
          • Stamp of the date of the last entry to the country.
          • Return boarding pass.