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Service description

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Duplicate of lost residence card

To whom this service is intended

To those foreigners whom needs a duplicate of lost residence card


Immigration Department.

Contact Info

Dirección: Autopista 30 de Mayo, Esquina Héroes De Luperon, Santo Domingo República Dominicana
Teléfono: +1 809 508 2555


1- Application form for duplicate card for loss,  duly filled in our web portal.

2- Certificate of loss of the residence card , issued by the national police.

3- Copy of the passport face.

4- Two (2) front-sized photographs (2 × 2),  without jewelry or accessories and with bare ears, white background.


1- This service must be requested exclusively by the interested foreigner or by proxy through duly legalized power of attorney (article 125 of regulation 631-11 for the application of law 285-04 on migration).

2- In the case of being defeated, you must renew it

Procedure to follow

1. Enter the DGM service portal. ( )

1.1. Register in the system (if you are registered, enter your username and password)

1.2. Choose the “application list” option, from the list of available services, choose the one you requested, and complete the required information on the forms.

1.3. The system will notify you about the status of your request

2- The scanned documents must be in .jpg format for the application via web.

3- Present to the DGM with the original documentation plus a complete set of copies.

4- All documents in another language must be translated into Spanish, by the Dominican consulate in the applicant’s country of origin or by a judicial interpreter in the Dom.

5- All documents deposited in the DGM must be original and must be duly notarized, legalized or apostilled as appropriate.

Horario de presentación

Hours of service

M-F, 8:00 am- 4:00 pm


For Loss card request – RD $ 4,900.00

Tiempo de realización

Processing time

5 working days
Canal de presentación

Service channel

Online: Application Making and Taxes Payment

Face-to-face: Deposit and withdrawal of documents, and fee payments

Additional information

URL to process the service: